Thank you for rating this theater!

User rating: 2.13 Rate Theater

11611 East 13th St., Wichita, KS 67206

316-691-9700 | View Map


2.13 / 5

User rating: 2.13

Based on 23 votes and 21 reviews



  • General Experience User rating: 2.21739130434783
  • Concession User rating: 2
  • Cleanliness User rating: 2.13636363636364
  • Theatre Presentation User rating: 2.27272727272727
  • Customer Service User rating: 2.04545454545455

 

Please rate this theater

  • General Experience *

  • Concession

  • Cleanliness

  • Theater Presentation

  • Customer Service


Type the code:




Theater Reviews

Showing 1 to 21 of 21

Old Hollywood glamour at its best. This was the best movie experience I've had in ages!

January 28, 2022

Everything was wonderful. My daughter bought tickets online ahead of time. Beautiful ambience. Everything went well, no snafus at all. I highly recommend it!!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Love it

March 03, 2018

Love the ease of this movie theater

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

From online can't tell which auditorium is reserved and which isn't.

May 10, 2019

I driven from the west side to east to see a show and told it's for reserved only seating only for $12+. I come to watch show so don't want drinks or reserved seating and it's prices. Why can't you make it obvious at your online showtime info if the seating is reserved or not? I have asked the ticket office severals time about this(they don't know anything except ticketing) and suggested they pass it on to management. Nothing

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

How do you know what is playing in the Balcony??

September 30, 2019

Can't find it anywhere, website is really bad. Movie experience is great otherwise.

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Popcorn is hard to eat

September 14, 2019

The popcorn has changed - harder to eat - has lots of hulls & isn't the fluffy popcorn I would expect at a movie theater! Bring back the good stuff before someone breaks a tooth!

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

We Will Never Return

March 13, 2019

My husband and I took our baby here right before he deployed. I went in ahead of my family amd ordered the tickets. I didn't know that there was a part of the theatre that served drinks. Three employees allowed us through. We are not from here so we had no idea. We just wanted to watch the movie. Before the movie started, we wereet by five employees. My husband and I are dark skinned and we used to frequent this theatre. The manager spoke to us as of he was scared to talk to us. We were escorted out of the theatre as if we'd caused a sceen or stolen. Our two year old in the middle. When I asked why it took so many people to come and get us, the question was avoided. I don't know where the automatic black skin, automatic villian mentality comes from but it needs to stop. They took our pop corn and drinks and stated that the pther movie had already started and that all the seats were filled. We were given our money back and two tickets and told we could use them at any theatre. I told them that it wouldn't be their's. They told us to use them for a date night. We were on a date BEFORE MY HUSBAND DEPLOYED! I hope every black person in Wichita reads this review and boycotts this theatre. It didn't make sense then and even when I try to call to speak to someone I can't get in touch with any one.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1

Regal sucks

January 27, 2019

I really miss the Warren theatre but now that Regal has owned it, it has become horrible. Everytime we go it just seems to be getting worse and worse...I guessing were always hoping it will be back to what it used to be. The food sucks, customer service sucks, the drinks suck. Recently, saw a movie and the last 30 minutes 5 annoying kids were screaming and running around. Told someone, and NO one came. After the movie I spoke with a manager and she had no idea about the compliant 🙄.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

Buyout turned a nice place into a money grab

March 08, 2019

The Warren theater was a great place, decent priced, classy joint. Soon as Regal bought it, prices went way up and the customer service went down the drain. As others have said, it isn't nearly as nice as ol' Bill used to have it

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Great experiences went downhill

April 29, 2019

I haven't had a working recliner or heated seat in the 21 theater/balcony in almost a year. Today's visit the balcony smelled mildewy and all the surfaces were gross and sticky. The floors are rarely vacuumed. Uniforms worn by employees often are dirty or have holes. I'm done paying luxury prices for a crap theater.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Going downhill!!!

March 17, 2019

When going to the Warren 21, spending over $50 with the ticket costs and concessions, you shouldn't have to put your own butter on your popcorn!! This used to be more of an experience...not anymore! We were appalled at how filthy the concession area was. This theater is going downhill for sure!

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3
  Change Location