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Tropic Cinema reviews

User rating: 4.26 Rate Theater

416 Eaton Street, Key West, FL 33040

305-396-4944 | View Map


4.26 / 5

User rating: 4.26

 



  • General Experience User rating: 3.8
  • Concession User rating: 4.25
  • Cleanliness User rating: 4.75
  • Theatre Presentation User rating: 4.5
  • Customer Service User rating: 4

 

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Theater Reviews

Showing 1 to 4 of 4

Love this place!

July 01, 2018

Our locals love this theater so much, they volunteer to work at it. Tend to carry the more artsy movies rather than movies at regular theaters.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Fun and classy theater!!

December 13, 2019

We love coming to this theater, you feel very welcomed from the moment you step in to buy your ticket to the ticket takers who are all enthusiastic volunteers glad to have your business and share this beautiful gem of a theater. Enjoy the whole experience from the comfortable seats, not freezing to death while watching the film in a very clean environment. The picture quality and sound very good also which makes the whole experience a good night out.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Little Gem!!! Perfect on a hot day!!!

July 27, 2021

Lovely little cinema with great movie selection, friendly staff, and nice concessions!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Going downhill every week

July 31, 2018

Once stellar - now awful. Two weeks prior to that, they switched a movie from a bigger auditorium to the small one. The printed ticket said 'Carper' but they put us in the 'George'. The small one has seats that hurt my back (I have a 33% disability) and then, half of those are broken - with seat bottoms that lean down or backs that lean improperly. I'd be in traction for 2 weeks. Bottom line, this is the reason we let our membership go a few years back. Management is invisible. Website is a joke. Employees (volunteers) really don't care. These are just 3 recent incidents. The number of incidents have stacked up for about a year and a half. After adding the new 'Executive Director',

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1
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