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User rating: 3.26 Rate Theater

214 Creekside Way, New Braunfels, TX 78130

830-643-0042 | View Map


3.26 / 5

User rating: 3.26

 



  • General Experience User rating: 3.11111111111111
  • Concession User rating: 3.28571428571429
  • Cleanliness User rating: 3.625
  • Theatre Presentation User rating: 3.42857142857143
  • Customer Service User rating: 2.85714285714286

 

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Theater Reviews

Showing 1 to 7 of 7

No cash

September 25, 2024

Moderate drive to get here, no place does it say NO CASH IS ACCEPTED. except on a CHANGING screen on a ticket pickup kiosk. Un american not to accept cash. No mention at all on yelp. You lost my business. I won’t be back here.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

Will not open at scheduled time

July 02, 2021

I had to wait outside in the heat for twenty minutes because they didn’t open on their scheduled time of 10:30. Once in there was no excuse, no one checked my ticket, and my food was cold. Won’t come back

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

It is a movie theater

February 08, 2020

Everyone was nice, it was clean, they were speedy when selling tickets and at concessions. Nothing I can complain about. It is a cinema and you are able to enjoy the show.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

October 22, 2018

This Theater needs an update!

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Not what it used to be.

July 10, 2018

Was such a great property when it opened. Getting a bit dingy these days and the machinery often breaks down--especially the 3D. Some of the seats are damaged. Sadly, it's starting to remind us of the old Starplex in San Marcos. And a lot of interesting movies never make it here.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

This place is still in business?

June 26, 2018

I spent a solid minute in here to know what kind of experience I would get. The ticket counter worker told me to wait so she could go mess around and yell something at another employee. When I asked her a question about a student discount, she rudely told me they did not have one. All of the kids at the concessions counter were yelling at each other and playing around (these were the employees), there was no one at the main entrance to check our tickets, and the theater was dirty and the seats were torn up. At the end of the film, we stuck around to see the post credits, but they cut the credits short and shut down the whole room. We also noticed that every single trash can was full of garbage and no workers in the theater at all while on our way out. However, before exiting, we did noticed that they were all in the back room messing around instead of doing anything. Rest assured, that was the first and very last time we will be going to that theater.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Not found on Fandango, Atom or Flikster for tickets?

January 16, 2018

What the heck? Get with it people; this is 2018, not 2000. Get on the apps.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 2
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