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User rating: 2.15 Rate Theater

312 Dillon Ridge Rd, Dillon, CO 80435

970-468-6355 | View Map


2.15 / 5

User rating: 2.15

 



  • General Experience User rating: 3
  • Concession User rating: 1.75
  • Cleanliness User rating: 1.75
  • Theatre Presentation User rating: 2.75
  • Customer Service User rating: 1.5

 

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Theater Reviews

Showing 1 to 3 of 3

Poor customer service, always out of one snack or another

August 20, 2022

The theaters themselves are fine. But during the last four visits they’ve been out of certain snacks. When I spoke with the junior manager he had no good explanation and when I asked for the senior (adult) manager he didn’t do any better. Basically told us “ it is what it is,” and gave us a sorry excuse about everyone eating up all the jalapeños for the nachos. They apparently don’t have customer service, nor do they care. Only game in town though.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Sad

February 27, 2022

The staff were playing video games when we got there. The lobby was covered in popcorn and unkempt (3 in the afternoon), one of 8 video games worked. The seats don’t recline and the theater was definitely not cleaned between showings or even all weekend (was a Sunday). Sad that it’s the only choice in summit county.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Needs better cleaning

December 17, 2021

I want to support local theater and loved West Side Story last Friday. But trash was overflowing and all over the floor.

  • General Experience User rating: 4
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1
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