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User rating: 2.53 Rate Theater

3030 N Nevada Ave Ste B, Colorado Springs, CO 80907

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2.53 / 5

User rating: 2.53

 



  • General Experience User rating: 2.33333333333333
  • Concession User rating: 2.66666666666667
  • Cleanliness User rating: 2.83333333333333
  • Theatre Presentation User rating: 2.66666666666667
  • Customer Service User rating: 2.16666666666667

 

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Theater Reviews

Showing 1 to 5 of 5

Have been here several times and have never had an issue with service or food

August 27, 2021

We've seen several movies here (including non-new releases) and spent some time over at the arcade next door. We've always had a fantastic experience and I'm bummed if we happen to miss out on a movie that's no longer playing and have to go to a nearby theatre. Was really excited as I lived in Austin for some time and was hoping for an Alamo Drafhouse to open nearby and this is just as good, if not better, than I rememeber Alamo being.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Terrible management

February 26, 2022

Poor management and staff

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

No Respect for Patrons

July 31, 2021

They make sure to get your money after delivering one of the worst "Dinner" and a Movie evenings I've ever experienced. Be sure to read this evening out with my family before going. On Friday, 30 July 2021, 6:30 pm, we watched The Green Knight (an incredible movie, btw). We ordered our meal before the trailers started. We, along with an entire theater, waited for our dinner until it was near the 2 hour mark. At that time, the wait staff went throughout the entire theater apologizing (computer problems we were told); asking everyone if we still wanted our meals to be ordered. I can only assume they felt it would be acceptable for us to shovel food into our faces to a blank screen. Like magic, the computer problems disappeared when it came time to take our money. As our check was brought for our drinks, we were given a coupon for a lousy free popcorn...literally, the cheapest thing they could offer, outside of a stick of gum. It was an absolute mismanagement, a slap in the face, and complete lack of respect for their customers. I have never, in my life, paid premium price for such a terrible experience. I feel like one star for that evening is too high of praise.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Sexist and inappropriate

August 16, 2022

I feel violated by the entire situation.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Horrible service

September 11, 2022

Went to see the movie barbarian at 8:40 on 9/10/22. Three guys were running it. Every time my wife and I go we are almost immediately greeted and taken care of . Not this time, they ignored us and several others until the movie started. We even pushed the button for assistance and they would come over and say “we will be with you soon”. Then go back and chit chat. We finally got to order well into the movie and didn’t get our food until 12 min before the movie was over . All 3 of these guys should be fired

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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