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Riverfill 10 reviews

User rating: 1.71 Rate Theater

215 Pike Street, Pikeville, KY 41501

606-432-2957 | View Map


1.71 / 5

User rating: 1.71

 



  • General Experience User rating: 1.85714285714286
  • Concession User rating: 1.71428571428571
  • Cleanliness User rating: 1.85714285714286
  • Theatre Presentation User rating: 1.57142857142857
  • Customer Service User rating: 1.57142857142857

 

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Theater Reviews

Showing 1 to 6 of 6

Best theater in eastern kentucky

March 31, 2016

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Worst seating ever

June 21, 2022

I absolutely hate when I have a movie I want to see and have to go to our local theater. Since the remodel (several years ago) They put reclining back seats in and the person in front of you is practically laying in your lap. Your knees are smushed against the back of the seat in front of you and heaven forbid someone wants out of the aisle. Everyone has to get up because the next row is laying back in the walkway. Poor planning. I only go on Tuesday night to the late movie so I don't have to deal with this issue. And it seems that the person in the seat that pushes into you don't even care they will rock back and forth and flop around like a fish all the while jostling you and your pop and popcorn. Also, the employees are not friendly at all they are just there for a paycheck it seems.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Mediocre at best

July 31, 2019

The one things this place has in its favor is the number of movies they show at one time. They do have the best variety of movies in Eastern Ky. With that said. the staff are ok, they are not friendly but not rude either. almost like human Kiosk. The concession is on the pricey side and is what it is. the drinks are just like every other place in the area and the popcorn is just popcorn. Southside mall could be considered a satellite theatre as they are the same way with fewer movies but both of them are the "holler hillbilly" version of Fountain Place Cinema 8 in Logan which is far superior to both of them. I have not been to any of their competitors toward Prestonsburg and Paintsville so I do not know how they compare to that direction.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Saddened

July 22, 2023

So I grew up going to this movie theater. I have not been to it since probably 2015 or 16 just due to living in other places today I went to the theater there to watch the Barbie movie. The movie was wonderful the staff was rude. I bought my tickets online And no one can tell me the process to get my tickets. I got there and then when I finally asked to speak to a manager because the young pink people who work for this theater do not have any customer service consideration whatsoever the manager didn't want to be much of a help and tell me I may need to come back tomorrow but he can give me tickets for that showing and I said no at 11 something yesterday I bought that doesn't guarantee your seats and I said yes I bought three tickets yesterday at 11:40. I should have three seats in there and so he was like yeah you're right you should have three seats in there. Well once she seem to be very confused, I started that I would like to talk to the owner because someone needs to get these places under control because the teenagers work for them appear to be high school/college age or not nice not helpful but the manager was older than my dad and he was not very helpful. He was nice and then hint was when I wanted to talk to somebody above him it was oh no I'm not the manager I'm just filling in for the manager until he can get you in 30 minutes that's all and 30 minutes. About to talk to him well let me just go ahead and take the manager never came to me so I'm gonna assume he probably was the manager and he's just a liar if we don't get somebody in this area to stand up and teach these young people how to be employees a couple years from now you'll be driving to Lexington Louisville or a Ashland to be watching a movie because no one's gonna want to go to the movies. I'm very saddened by the condition of theater was in. It also could use a good remodel. Very disappointing what is left in my area you wonder why people's l

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

SUCKS

February 18, 2023

THEY ARE AWFUL HERE I DON’T RECOMMEND COMING IN HERE. THE STAFF ARE RUDE AND YOU ALSO HAVE TO BE 17 TO EVERY MOVIE HERE

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Worst seating!!

April 18, 2023

The seating is horrible, the screens are bad and have damage!! They play the same ad over and over. It's just a terrible movie theater, we need a new place to watch movies besides going out of town!!!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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