Thank you for rating this theater!

User rating: 2.10 Rate Theater

3702 Newberry Road, Gainesville, FL 32607

844-462-7342 | View Map


2.10 / 5

User rating: 2.10

 



  • General Experience User rating: 2.5
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

 

Please rate this theater

  • General Experience *

  • Concession

  • Cleanliness

  • Theater Presentation

  • Customer Service


Type the code:




Theater Reviews

Showing 1 to 1 of 1

Poor sound ruin experience

September 15, 2025

Took my family to see Spinal Tap 2 on Sunday, September 14th. Got there at 2:35 for a movie that was supposed to start at 2:40. During the next 30 plus minutes of ads for everything from websites to tv shows to gory horror movies, the sound appeared to be muffled. I found an employee outside, and she came in to listen to the next preview. She stood there for a while, then I saw her leave. I hoped she had gone to tell someone in charge what the problem was, but soon found out she had not. The movie finally came on, and I kept wanting to turn it up. It was like watching it on a broken TV. The most noticeable problems came during the songs, which had all the drums and bass stripped out, and it sounded muffled. The movie was great, but the poor sound quality ruined an otherwise enjoyable day for my family. I told the same employee that I had talked to before the movie that the sound was awful, and she said: “ Yeah, the manager said someone is supposed to be fixing it.” Then just stared at me. No offer of a refund or anything. My family just wanted to leave, so I let it go. I told the employee that this was the last movie we would be seeing in that theater. Lesson learned.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
  Change Location