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User rating: 2.63 Rate Theater

24435 Town Center Drive, Santa Clarita, CA 91355

844-462-7342 | View Map


2.63 / 5

User rating: 2.63

 



  • General Experience User rating: 2.66666666666667
  • Concession User rating: 3.5
  • Cleanliness User rating: 3.5
  • Theatre Presentation User rating: 2.5
  • Customer Service User rating: 1

 

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Theater Reviews

Showing 1 to 2 of 2

Poor Customer Service

November 21, 2022

Customer service was poor. Unprofessional. One of the workers got angry with me when I had a question.

  • General Experience User rating: 2
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Manager gave refund, but not helpful

December 31, 2018

I purchased a ticket for my grandson for Bumblebee. My error but I did not notice it was 11:10 pm and not 11:10 am. He was scanned right in for Aquaman, how could this happen with the scanner (139236215)? The "manager" Victoria 1191, did refund our money, but was not at all helpful (like schedule him in for the next screening this afternoon), but had an attitude. Why didn't she schedule him in for the next showing, why did the scan let him in for Aquaman when the scanner should have showed Bumblebee

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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