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User rating: 1.87 Rate Theater

1050 The Arches Circle, Deer Park, NY 11729

844-462-7342 | View Map


1.87 / 5

User rating: 1.87

 



  • General Experience User rating: 2.33333333333333
  • Concession User rating: 2.5
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2.5

 

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Theater Reviews

Showing 1 to 2 of 2

Horrible experience

January 19, 2020

Horrible IMAX theater. The seats are tiny in comparison to other regal theaters. Felt like I was in an airplane seat. The seats have no control or support. If you want to sit back and not lean, you can not. The area I was sitting in had a faint smell like vomit. I waited until the movie started and moved myself and wife into the last row of the front section, with no one there it was comfortable. However, the action seats were very blurry because you were too close. 42 dollars plus 20 in concessions for two people, not worth the cost. This theater seems to care more about cramming more people into a small theater, rather than comfort. I will not be returning

  • General Experience User rating: 1
  • Concession User rating: 4
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

They have no clue what customer service is

July 02, 2022

Slushee machine broken, managers are rude and careless. No inventory a waste of time. No recliner seats. Manager liah was rude

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2
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