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User rating: 2.41 Rate Theater

13499 Belltower Drive, Fort Myers, FL 33907

844-462-7342 | View Map


2.41 / 5

User rating: 2.41

Based on 14 votes and 10 reviews



  • General Experience User rating: 2.14285714285714
  • Concession User rating: 2.63636363636364
  • Cleanliness User rating: 2.69230769230769
  • Theatre Presentation User rating: 2.41666666666667
  • Customer Service User rating: 2.15384615384615

 

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Theater Reviews

Showing 1 to 10 of 10

Great seats

August 02, 2023

The seats are very comfortable and the theater was clean. Volume was perfect. I had a nice time watching Mission Impossible with my guy. I’m 5’2” and could see the movie great from the 4th row. Popcorn was fresh and tasty.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Regal Bell Tower, great location

February 11, 2024

Good films, busy theater.

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Buying tickets a nightmare!

October 16, 2019

Took over 1/2 hour waiting on line for a matinee mid week. The reason was only one person selling tickets . Also having to pick out assigned seats slowed the process. The crazy thing was that the theater was only about 20% full at the start of the movie. Assigned seat were unnecessary! Another significant issue is that my wife can not stand for long periods of time and the theater eliminated the chairs where she could have sat while waiting for my to get the tickets. This spoiled the theater experience.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Terrible 35 min of pre advertising

October 27, 2023

I am very disappointed ! We arrived at 4:50 pm and from 4:55 to 5:30 pm was all advertisements . The movie was scheduled to start at 5 :00 pm. Starting at 5:30 is false advertising due to the long continued advertising. In my entire life of going to any movie theaters I have never waited this long before the movie actually started. I paid to see a movie not paid to watch advertising. This does not set up the viewer well at all for the movie. Never again will I go back! Saw After Death which was fine, 100 min long after all of the 35 minutes of advertising.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

AWFUL

April 26, 2019

The seats in this theater are VERY HIGH, which is great for you to lean your head back but AWFUL because the seat in front of you will block your view! Sat thru a 3 hour Avenger movie looking at the back of the seat in front of me . . . TERRIBLE . . .

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Fort Myers

May 12, 2019

Today was the worst, the 4:20 showing of "Long Shot" in cinema 6 The place was dirty, felt like the seats were sticky. What made it ever worse is we had to leave 1/2 way thru the movie. 5 young teenage kids were seated next to us would not stop talking, then two of the kids got into a playful youth type fight during the movie, we were not the only one's angry and complaining. I asked for the manager, after spending 37.00 dollars for our tickets and 12.00 for popcorn and a coke, you would think the manager would have the smarts to refund our money or at the least give us a voucher to come again. Very disappointed, look forward to recommending other movie theaters for a better experience in the future, I give this place a double thumbs DOWN!!!

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Rudest management team ever

October 14, 2019

This is by far the worst theater. Management gm Vince and his younger protege are total jerks. I have noticed what I assume to be vinces sister, that used to work at bell tower is now at gulf coast theater, I can’t get away from those rude people. Also, every time I go to bell tower theater someone kicks my seat, very poor design. Corallwood in Cape Coral way better.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

POOR MANAGEMENT!!

January 02, 2019

Management is awful at Bell Tower location. They've been rotten for years! The employees are ok.. Management act like they hate people. They don't want to answer questions & ignore you when you're standing right in front of them. I've never seen them busy. Management act like customers are bothering them. They won't answer the phone, not even a recording. Bell Tower location gets worse every year. I live nearby & frequently want to see movies, but management at Bell Tower 20 keeps me away. New management is desperately needed!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Go Elsewhere

July 07, 2019

Dirty sticky noisy unmanaged unworthy. Go elsewhere

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 2

Go elsewhere!

August 30, 2023

Now you have to wait in long lines at concession stand just to get ticket. Restrooms out of toilet paper, soap frequently. Ticket machines frequently out of order for days so you can't avoid the concession lines. Seems like they are often shorthanded. This place is not what it used to be years ago.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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