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Regal Avalon reviews

User rating: 2.39 Rate Theater

3950 1st Street, Alpharetta, GA 30009

844-462-7342 | View Map


2.39 / 5

User rating: 2.39

 



  • General Experience User rating: 2.2
  • Concession User rating: 2.5
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2.5
  • Customer Service User rating: 1.75

 

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Theater Reviews

Showing 1 to 3 of 3

Horrible Customer Service

November 26, 2019

My friend and I went today to see last Christmas. Only 1 window was open to buy tickets and a lady was there discussing a Regal card for at least 10 minutes while we were early this made us late to our movie time. When we finally got up to the window we were told it was sold out. We then bought tickets for another movie because we had a movie date. I walked down to the theater that was “sold out” and there was not a single person in the theater. Tried to call manager but no one answers phone. It rang and rang until it finally just disconnected. Will not go back!

  • General Experience User rating: 1
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1

Horrendous Service

November 15, 2020

Everything was nasty especially the employees.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Dirtiest theatre

June 17, 2024

Theater was dirty & smelly, popcorn all over floor even after having just been cleaned, lobby was just as filthy upon arrival. Seat was dirty, cup holder was sugar stained from soda and calcified liquid. What happened to this theater, It was so beautiful.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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