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Northern Hills reviews

User rating: 2.15 Rate Theater

1830 North Main Street, Spearfish, SD 57783

605-642-4212 | View Map


2.15 / 5

User rating: 2.15

Based on 21 votes and 19 reviews



  • General Experience User rating: 2.23809523809524
  • Concession User rating: 2.05
  • Cleanliness User rating: 2.25
  • Theatre Presentation User rating: 2.15
  • Customer Service User rating: 2.05263157894737

 

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Theater Reviews

Showing 1 to 19 of 19

Very clean theater

October 29, 2023

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Amazing small town theater experience!

August 16, 2023

I absolutely love Northern Hills Cinema. I've lived all over the country, in big cities and small towns. Being a movie buff, I've visited many, many theaters. Northern Hills is now my home theater and I could not be happier with it. I watch a movie here nearly every week. They go above and beyond to engage with customers, letting us know which movies have post-credit scenes and dressing up for big releases. The popcorn is always fresh and everyone is so friendly. Thank you Northern Hills Cinema!

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

They hate Mexicans didn't let me in for years bad management hater

June 14, 2023

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Love this theater

May 16, 2023

We enjoy going to the movies! This theater is clean, friendly, very reasonable prices and offers a variety of movies! I do not understand the bad reviews.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Terrible theater, bad management

December 29, 2022

Terrible experience, manager does not know how to run a theater, movie too quiet, lights are kept on during movie, extremely rude management. Not coming back

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Always a pleasure

January 08, 2022

My family and I always enjoy seeing movies at Northern Hills Cinema!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Lousy management

February 20, 2021

This place should close old movies bad management

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Dreadful

October 11, 2020

Just plain awful management and ownership.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Love this theater

March 09, 2020

I don't understand all these negative comments! We have always been treated with respect, friendly service, clean facility and we love the popcorn. So nice to have a hometown movie theater. Some people just can't be pleased

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Worst customer service ever!!!!

September 08, 2019

Our sixteen year old kids wanted to see an R rated movie and my eldest daughter has them for the day and she was told no !! Had to be a parent so my husband went and the manager ran over and asked which kid belongs to you because there not both yours!! No one was mine not his but we are married and still she said no!!! Will never go to this theater again...

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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