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NextAct Cinema reviews

User rating: 4.23 Rate Theater

921 Reisterstown Road, Pikesville, MD 21208

(443) 548-3783 | View Map


4.23 / 5

User rating: 4.23

 



  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4.5
  • Theatre Presentation User rating: 4.33333333333333
  • Customer Service User rating: 4.33333333333333

 

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Theater Reviews

Showing 1 to 6 of 6

March 23, 2019

Great quality and sound.The staff was awesome!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great experience

August 12, 2019

The staff was awesome, very clean, great sound and picture. Great date night.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Mt. Washington

November 15, 2022

I went to see Poly/City movies. This now my theater of chioce IM going tonite to see Wakanda Excellent service in every aspect

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

MY theater of choice

November 16, 2019

Prior to experiencing this particular movie theater, my venue of choice was my house. Not that ones I'd been to prior were bad- as they weren't- but nothing really compelled me to visit either. In my lifetime so far, I've been to so many decades worth of movie houses I'd be ill-suited to proffer a number, but let's just say, for a good round, reasonable number, 50. Even if the films happened to be so-so, the physical spot was always good; NEVER a complaint, just nothing felt special. This one, however, made me feel at home, even though I wasn't. Drinks, both alcoholic and non, snacks, sandwiches, seating, sound, screen, etc., were all good, but the service was exemplary. The best illustration I can provide is that I was treated as if I was attending a more formal affair, like a play, or small concert, rather than just a local movie seating. Perfect. NEXT ACT was NEXT LEVEL, and I plan to be back, over and over again. Big thanks to the staff and owners.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Fresh popcorn brought to your seat

November 16, 2019

Intimate movie setting. Seats are comfortable but don’t decline as much as in other theaters. Customer service is outstanding. Sound and picture quality are great.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

An unhappy customer

August 02, 2019

This was the absolute first movie experience of my life. I was there to see The Lion King. The start time was 1p. I arrive T 12:50, was seated and order food that was to be served to me at 1:10 because I wanted to eat10 minutes after the previews start. At 1:09, no movie, no picture, no sound. I told that they are working on it. At 1:10 my food was served. At 1:30 I was told that the manager had just arrived and he was working on the issue. At 1:48 no movie, no picture, and no sound. I got a refund and left. They refund just the movie cost. I will never go back to that theatre. The popcorn is not good. The chicken tenders and fries were good and served hot.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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