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User rating: 3.88 Rate Theater

2351 Kiesel Ave, Ogden, UT 84401

801-528-5800 | View Map


3.88 / 5

User rating: 3.88

 



  • General Experience User rating: 3.75
  • Concession User rating: 3.66666666666667
  • Cleanliness User rating: 3.66666666666667
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 3.33333333333333

 

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Theater Reviews

Showing 1 to 3 of 3

Horrible Experience!

July 31, 2024

I took my mom to see the Fabulous Four at the Megaplex theater at the Junction in Ogden, UT on Sunday, July 28, 2024 at 1pm for part of her birthday celebration. There was a steady amount of business, but normal for the time. When we walked in, the lobby was so filthy, cups lying about, popcorn every where, dirty tables. We got in line to purchase snacks and drinks for the movie. While we were waiting there was this man screaming at the customers from behind the counter. He was screaming at them to move to this cashier and that cashier which was not necessary when people were watching to see who the next free cashiers would be. People in line we making comments about how awful it was. He was a 5'10" latino man with black long curly hair pulled back. We were next in line and he proceeded to yell again at us. When we got up to him to give him our order he made a rude sarcastic comment about how he was sorry but he had to be this way to herd the cattle. My mom and I then ordered a medium popcorn, two boxes of candy and a refill for my mug. He kept hammering my mom to order a Large popcorn because it was only a dollar more and she stated over and over “Please just a medium”. When I had asked him for a refill for my mug - he started to tell me in a rude and gruff voice “NO!, YOU CAN ABSOLUTELY NOT GET A REFILL IN THIS MUG, IT IS COMPANY POLICY AND IT IS NOT A COMPANY BRANDED MUG!!!” I said that is fine, I have had it done before at this theater, but it's ok. I asked him to please just give me a large drink and then I would go ahead and poor it into my mug. He started screaming again, “WHAT PART OF NO DONT YOU UNDERSTAND, YOU CAN NOT USE YOUR MUG AT ALL IN THIS ESTABLISHMENT, IT IS COMPANY POLICY AND IF OTHER CUSTOMERS SEE YOU DO THIS THEN THEY WILL ALL WANT TO DO IT!” The story goes on but it was the most horrible experience.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

love their popcorn

March 06, 2024

best place to see a show. never crowded.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

March 06, 2024

best place to see a show

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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