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Pinnacle 12 reviews

User rating: 4.18 Rate Theater

680 Pinnacle Parkway, Bristol, TN 37620

423-758-5161 | View Map


4.18 / 5

User rating: 4.18

 



  • General Experience User rating: 4.25
  • Concession User rating: 3
  • Cleanliness User rating: 4.66666666666667
  • Theatre Presentation User rating: 4.66666666666667
  • Customer Service User rating: 4.33333333333333

 

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Theater Reviews

Showing 1 to 3 of 3

Best Movie Theater in the area....

January 24, 2018

This is our "go to" movie theater in the area ever since it opened and we experienced the super comfortable seating. The ticket price is about the same as anywhere else in the area, but the theater is new, clean, and the seats recline and you can put your feet up. There are cup holders between each seat. Also, the seats are steep enough (at least in the top portion -- I haven't sat in the lower portion) that there is never anyone's head blocking part of the screen (and I am short!) Another review complained about the concessions and we have not had them except for candy and soda. They appear to have more choices than many theaters and the prices are about the same. Another excellent feature is being able to order tickets ahead of time online AND pick your seat. There is an extra charge for this, but it is super nice to be able to do this for big openings like any movie in the Star Wars saga.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Best theatre in area.

July 13, 2018

If you happen to live in the tri-cities area and wish to see a movie, this is really should be your only venue. What are you going to do, go see a movie in Johnson City? Whatever they call carmike now could be better summed up as trash, I have a better screen on my cell phone than that heep of garbage. Is it a bit of a drive? Yes. But is the screen worth paying cinema movie money for? Yes... Besides, every Wednesday and Sunday they play the classics so, that being said? 👍🏼 Good on you, marquee.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Love everything but concessions

February 06, 2017

I love the theater, presentation and everything about it except the concessions. Popcorn is good but the good is terrible. The pizza was tough, like cardboard. Hotdog zapped in a plastic bag is not good, wiener and bread chewy. I have spoken to several of the managers and expressed my concerns about good quality but doesn't seem to matter to them. A great theater but forget the food...

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3
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