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User rating: 2.72 Rate Theater

2830 Hoepker Road, Sun Prairie, WI 53590

608-825-9004 | View Map


2.72 / 5

User rating: 2.72

 



  • General Experience User rating: 3
  • Concession User rating: 2.4
  • Cleanliness User rating: 2.6
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2.6

 

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Theater Reviews

Showing 1 to 4 of 4

GROSS..

December 18, 2022

i honestly was extremely dissapointed and shocked at how disgusting this theatre was... comfy seats and alcohol or not, there was no excuse for how gross everything was for how not busy and expensive everything is... Spent $65 for my boyfriend and i to see a movie, a bucket of popcorn, and 2 junior sodas. Was out first movie since covid started and wanted to treat ourselves and should have just waited to buy the movie and stayed home. Popcorn was cold. Soda machine dispenses warm and flat soda, there was straw wrappers (like 100+) just thrown on the counter, huge collecting ice pile, sticky puddles, most dispensers out of napkins... walking to the screen there is such an obsurd amount of popcorn mashed into carpets no matter where you are in the theatre (places that shouldnt have popcorn in them have it). We saw a 4pm movie on a Sunday so it wasnt even like end of the night cleaning that no one had got to yet- Im talking this place has been severely neglected like not cleaned in days and you can tell... Our seats sitting down in a new movie- nothing had been cleaned from previous viewings either- popcorn and sticky surfaces :( Aside from the movie itself being good, the kids working were friendly, but this place needs way better management and CLEANING. Just felt gross being in there and it's sad to see such a nice theatre being trashed and paying so much for this experience..

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Early Tuesday Movies are great! I recommend to go EARLY any day if you're concerned about cleanliness

August 20, 2019

We love going (Mom - Daughter Dates) OUR favorite theater! We choose $5 Tuesdays, with free popcorn! We only pay for our sods ; ) unless we're splurging on hot pretzel bites or candy. I personally love the large reclining seats, with plenty of room where you don't have to fight from arm rests with a stranger if you choose your seats right! AND I love being able to pre-buy our seats! IF you have a Fandango or Marcus rewards card, service charges are waived. We know where we are going to sit and know we are going to see the show we wanted. ANd since there are hundreds of people attending movies at the same place at the same time, it is very hard to keep clean, so go early if this is a big issue for you. I agree they should go through each theater especially in the Bistro! I have seen them cleaning the front concession area every time I go : ) Kudos to Staff!

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Staff Doesn't Clean Between Screenings

July 11, 2019

If you're paying a premium for the ultra screen, it's pretty gross to find the last patron's pizza on your assigned seat!

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Great Popcorn

November 25, 2018

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3
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