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Madison Theatre reviews

User rating: 4.59 Rate Theater

1036 Madison Avenue, Albany, NY 12208

(518) 438-2094 | View Map


4.59 / 5

User rating: 4.59

 



  • General Experience User rating: 4.33333333333333
  • Concession User rating: 4.75
  • Cleanliness User rating: 4.625
  • Theatre Presentation User rating: 4.75
  • Customer Service User rating: 4.5

 

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Theater Reviews

Showing 1 to 4 of 4

The Showtimes Listed May Be Inaccurate

May 20, 2023

So this is a dine-in movie theater and I will say the food is pretty good and reasonably priced, but the good news stops there. First, Showtimes.com and other websites list a late show but don't count on it. I recently showed up for one and they said "Gee, sorry! We're closed!" Listing show times on the internet that you're not actually open for is TOTALLY UNACCEPTABLE. I hope you agree. Then, there's the service. Ask for a menu? Maybe they have one for you, maybe they don't. No menuboard, no menus to hand out. Not professional. It's an older theater but as cleanliness goes I would say it is decently clean. My problem with the place is that it has BAD MANAGEMENT. It's an owner operator and she is arrogant, incompetant, and indifferent as to your personal experience in her establishment. I won't be back. Ever.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Great theater experience

May 07, 2021

I enjoy seeing movies at the Madison. It's a real neighborhood theater with great snacks and service. I am not a fan of the mall, so this is where I go to see movies I like.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

This Place is a Neighborhood Gem! 💎

April 02, 2021

This is an excellent experience. They are usually playing the movies I want to see and the food is excellent. It's an old theater and that is what it is, but being able to eat pub food while at the movies beats the heck out of the $8 popcorns and $6 small sodas at the mall. Try it and you'll love it like I do I'm sure!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great service & selection!

December 22, 2019

The newly reopened Madison Theater offers a great selection of drinks and snacks, plus service directly to your seat. I'm excited to have a new neighborhood theater!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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