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User rating: 3.63 Rate Theater

2735 E Burnside, Portland, OR 97214

503-232-5511 | View Map


3.63 / 5

User rating: 3.63

 



  • General Experience User rating: 3.5
  • Concession User rating: 3.66666666666667
  • Cleanliness User rating: 3.66666666666667
  • Theatre Presentation User rating: 3.66666666666667
  • Customer Service User rating: 3.66666666666667

 

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Theater Reviews

Showing 1 to 1 of 1

Online/paid tickets not honored

November 29, 2021

Purchased tickets for the Saturday show. After waiting 20 minutes outside in the cold, finally got in and sat down. Ten minutes into the show, an aggressively rude woman told us we were in her seats. Turns out she had “picked up” our tickets before the show. It didn’t matter that I had an online confirmation and proof my account had been charged. Laurelhurst staff bumped us to the front row, four feet away from the screen. I got a horrible headache and had to leave. On my way out I was harassed by the scammers who stole my tickets. Manager didn’t care.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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