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User rating: 4.45 Rate Theater

650 Plaza Drive, Secaucus, NJ 07094

201-210-5364 | View Map


4.45 / 5

User rating: 4.45

 



  • General Experience User rating: 4.2
  • Concession User rating: 4.2
  • Cleanliness User rating: 4.8
  • Theatre Presentation User rating: 4.8
  • Customer Service User rating: 4.25

 

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Theater Reviews

Showing 1 to 5 of 5

exceptional

February 06, 2018

Sound level was very good, directional cues were right on point, as good as 7.1. I was there on a Monday night, small crowd. Could have just about any seat in the house. The seats were more comfortable than the Ashley recliner, I have at home. Very clean no gum on the floor or sticky stuff anywhere. To top it all off very reasonable prices. Beat the hell out of My 65 inch Sony and my 7.1 system and paying 20 bucks for a Blu Ray.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Best seats in town...

September 25, 2018

Feet up, head back, plenty of room on either side - FREE re-fills on sodas and popcorn. There is absolutely no other way or better theater, to see a movie in. If you have not been to Kerasotes, be prepared to say farewell to whatever theater you go to now. All other movie houses will eventually fall, to Kerasotes business model.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

New york city

April 21, 2016

No complaints at all.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Best location

August 20, 2019

I enjoy the movie experience and location, however I have to go to another threatre to see certain movies. Particularly, Headliners that has Africa American lead actors.

  • General Experience User rating: 4
  • Concession User rating: 2
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 3

Disappointed

October 07, 2017

Poor cust service by manager. Debit/credit system down. Only accepting cash, I walked across to BOA ATM was charged 3 dollar fee took receipt to theater for 3 discount on purchase of tickets or popcorn. I was told no they could not do that. It cost me the customer more because there system issue. Make no sense!!

  • General Experience User rating: 3
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 0
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