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User rating: 2.90 Rate Theater

350 E. Disk Dr, Rapid City, SD 57701

605-341-6960 | View Map


2.90 / 5

User rating: 2.90

 



  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2.5

 

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Theater Reviews

Showing 1 to 2 of 2

When did you change

July 05, 2023

All I wanted to do was take my wife to a movie for our anniversary, but right from the get go this was a horrible experience. When did you start doing reserve seating? The only option we had was front row seating which I do not like, handicap seating which we are not, and two seats on opposite sides of the aisle. Picking your seat is one reason I walked out and is a reason I will NEVER again even attempt to watch a movie in your theater. Instead we went to your competitor and got first come first serve seating and were able to sit together and enjoy a nice movie.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Best movie experience ever!!!

January 26, 2020

Seats were fantastic, food was great, and every seat in theater had a fantastic view of screen! When we went to our seats, other people were in them & employees had to straighten it out but they did a good job. The other patrons had just chosen the incorrect seats & didn’t know that seats were assigned. Problem solve politely & efficiently.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4
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