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User rating: 4.53 Rate Theater

100 South Houghton Rd., Tucson, AZ 85748

888-407-9874 | View Map


4.53 / 5

User rating: 4.53

 



  • General Experience User rating: 3.66666666666667
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

 

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Theater Reviews

Showing 1 to 3 of 3

Doesn't feel like you're in Space, but it does feel like you're at a high quality theater.

April 26, 2019

Everything about this theater was amazing. The quality of the seats is far better than that of Century's. Unlike Century seats, Galaxy's actually go all the way back and give you an extra 12-18 inches walkway. The box office attendant was very nice, alert and very knowledgeable about showtimes and preview length. The options the concession stand offers were amazing. Every time I go to this theater I get the pretzel sticks and I am always pleased because they are never stale, always soft and moist, with an adequate amount of cheese dipping sauce. One nice feature about this concession stand is they offer to deliver the food to your seat. Restrooms are always clean and stocked well with toiletries such as toilet paper, hand soap, and paper towels. THIS THEATER IS WORTH THE DRIVE FROM THE CITY!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

December 16, 2019

Love closed captioning is my day and always. I’m deaf and can understand why , how, what’s going on with this story.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 3

They canceled the movie the last minutes after they sold tickets without even texting us

April 28, 2019

I bought two tickets for Breakthrough with my daughter inside of this new theater at 6:41pm today. The movie is supposed to start at 7:35. My daughter and I were sitting in the Room 1 and waited until 8:05pm, then someone came to tell us our seats were theirs and movie was not Breakthrough. Everyone there looked at us like we were idiot who went to a wrong room. It turned out the theater cancelled the movie the last minute even they sold the tickets (but only 2). It is smart for them to cancel the movie and used the room to show the other popular one, and apparently it can bring them more profit than loosing money for only two customers. I am very very disappointed about what they did, at least they need to send a text to us, but they didn't. Galaxy Theater is very unprofessional....

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
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