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User rating: 2.14 Rate Theater

1351 Douglas Drive, Sanford, NC 27330

919-708-5600 | View Map


2.14 / 5

User rating: 2.14

 



  • General Experience User rating: 1.85714285714286
  • Concession User rating: 1.85714285714286
  • Cleanliness User rating: 2.57142857142857
  • Theatre Presentation User rating: 1.85714285714286
  • Customer Service User rating: 2.57142857142857

 

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Theater Reviews

Showing 1 to 7 of 7

shame !

November 02, 2024

Frankly disappointing experience, I will not set foot there again. The film starts, the image is blurry and blue... After ten minutes, we report it to the person present. We are told that it is normal, the projector being broken.... WTF!!!!! In addition, a fly was flying in front of the projector.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Save your money, go somewhere else!

July 28, 2023

-No A/C in theaters 1 and 7 yet they are still showing movies. Of course I left without viewing the movie. Luckily, I bought my tickets online and I was able to get a refund. -Filthy. Everything is just disgusting. Door handles are black from dirt. Floors are nasty. -Nauseating odor in theater 7. I was only in there for 2 minutes and it was an overwhelming odor of dirty carpet and BO. - Staff is less than helpful -This theater deserves 0 stars. Save your money and go elsewhere.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Theater 1 not working / NO AC

July 05, 2023

Theater 1 not working with zero AC! They don't refund you your money! The manager did give us vouchers, but who wants to come back after a horrible experience. Not to mention the movie never started!!! There are signs that AC is out but they don't list times or the movie that they are showing in that particlar theater. Plus the quality of the showings are awful. We went to see the little mermaid and the quality was horrible! They definitely need to get it together. Management needs to do a better job. Not only listing that a ac is down, but listing daily what movie and times are in that theater, or better yet use common sense and close that theater down until its serviced. They also need to fix the quality of the movies. Do better!!!!!, and give refunds when your service is not up to standard. Stop being Jerks. FIX YOUR AC!!!!!

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

New Managment

February 05, 2021

The theater switched owners and management and WOW what an improvement!! It's an older, traditional theater but they do a great job cleaning, the new staff is friendly, and the prices are a little lower!! (It's still a theater so concessions is high, but it's more reasonable now)

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

WTF ARE THEY ON

February 25, 2019

Employees are rude, find gross, no skill set for customers, chsird uncomfortable movie quality sux... done🍕🍟🍔🍨🤣

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Worst theater I have ever been in!

September 28, 2018

Very raggy, dirty, and bad concessions

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

Way over priced for what you get

August 26, 2018

They charge same price even for matinee. Building is run down. Looks neglected as far as maintenance. I ordered a drink was nasty.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 4
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