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User rating: 2.53 Rate Theater

104 Brucewood Rd., Southern Pines, NC 28387

910-695-1100 | View Map


2.53 / 5

User rating: 2.53

Based on 25 votes and 21 reviews



  • General Experience User rating: 2.64
  • Concession User rating: 2.65217391304348
  • Cleanliness User rating: 2.47826086956522
  • Theatre Presentation User rating: 2.39130434782609
  • Customer Service User rating: 2.47826086956522

 

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Theater Reviews

Showing 1 to 21 of 21

Great Experience! Friendly Staff

October 07, 2024

We had such a great experience yesterday at this theater! The staff at the concession were friendly and quick with getting our order together as we were running late to the theater. Bathrooms were very clean! We will be back soon!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Awesome Theater!

August 19, 2023

Most of the negative reviews shown are for the OLD theater. This theater has been fully renewed and is AWESOME. Seriously, I can not find any negative things to say about it. We have only had positive experiences here.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Wear ear plugs- staff was NO HELP ZERO stars

June 03, 2022

When we went to see Top Gun 2, the sound was turned up as high as it could go. People were literally screaming "Turn it down" durng the movie and the staff did nothing. It made the film almost unbearable to watch and my entire family were left with a headache. Will never go back again.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Great Theatre

March 25, 2022

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

The New and Improved Movie Theater!

January 25, 2020

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

The worst movie experience

December 04, 2019

You might have to drive a while to see your intended film in a decent theater. Before you do, see whats showing at the Sunrise Theater in Southern Pines.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

3 Times movie cancelled without notice

October 31, 2019

I HAVE COME TO THIS THEATER MANY TIMES. AT LEAST 3 TIMES I CAME THE MOVIE HAD BEEN CANCELLED WITHOUT NOTICE. USUALLY EXPLANATION IS DUE TO MAINTENANCE. i DRIVE THIRTY MINUTES FOR A MOVIE AND THEIR LACK OF PROFESSIONALISM IS APPALLING.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

First time since upgrade ...

March 03, 2019

The reclining seats was one of the highlights and the movie was so funny .. Had to wait in line until movie had already started for tickets .. Then wanted popcorn and staff was so uncoordinated thought we would miss allot of movie so did not get popcorn or drinks like normal .. first time I have ever been to movies and didn’t get popcorn and drinks for family Hopefully In the future they will get it together and clean this theater up

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

improvements noted

February 21, 2019

It was so nice to finally get to experience the new screening theater. My grandsons loved the reclining chairs. The large theater was clean and spacious. Thanks for the two-for-one coupons in The Pilot. That was a great incentive on a cold and dreary night to venture out and see a movie. Keep up the good work and continue with the updates. It is greatly appreciated. The young lady working the counter was very sweet.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

ELSEWHERE

December 28, 2018

I like the locale of the theater because we really so lot have another one is this county. However it's getting to the point where I will have to go out of town to see the movies that I like. This theater all of sudden has not been bringing any movies that I like. They seem to be in other counties but not locally here. The the best thing going for this theater is the popcorn. The last time I went the seats were broken the bathrooms are almost never clean most of the stalls are broken. I would love to stay in moore county to see a movie that I am interested in. What happened to the other movies they used to come here. This theater has switched hands so much each time it's getting worst instead of better. I hope with the "renovations" it will bring back some movies of interest and the experience will be better.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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