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User rating: 3.30 Rate Theater

1549 Gateway Blvd., Fairfield, CA 94533

844-462-7342 | View Map


3.30 / 5

User rating: 3.30

 



  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3.5

 

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Theater Reviews

Showing 1 to 2 of 2

Filthy outdated seating

May 27, 2024

Have seen both IMAX and Screen X movie here. The customer service is non existent because you’re forced to purchase online or at a kiosk. The only human interaction is the guy shuffles over as you enter with a scanner to scan your digital ticket. One open concession for 13 screens. Rude cashier. The pride of this place is the 1990s decor and the absolutely disgusting seating. No modern recliners. All seats are those upholstered rocker seats. They used to be that fake red velvet but now they worn torn and either black from grime or stained with food, drinks and whatever other fluid. They clearly never clean or vacuum the seats or steam clean them. Reviews on Google show a customer who got bites from either lice or bedbugs. There’s nothing that would make me return to this theater.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Better than brenden

July 15, 2018

Fairfieldian move lovers tend go fall along definite lines; they either prefer this theater, or the one in the adjacent city, Vacaville. I prefer Edwards to Brenden because lines move more quickly, more movies are shown more frequently, the people who work there are friendly, and they sell cookie dough bites at concessions.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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