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User rating: 2.65 Rate Theater

119 Pawnee Road, Chillicothe, OH 45601

740-332-5887 | View Map


2.65 / 5

User rating: 2.65

Based on 10 votes and 9 reviews



  • General Experience User rating: 2.6
  • Concession User rating: 3.28571428571429
  • Cleanliness User rating: 2.5
  • Theatre Presentation User rating: 2.5
  • Customer Service User rating: 2.375

 

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Theater Reviews

Showing 1 to 9 of 9

Good family entertainment

November 11, 2024

Go there when they have good wholesome movies (faith-based, documentaries, family, and “based on true stories”). The employees are friendly, courteous, and helpful.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Don't care about customers

August 30, 2021

If they cared about customers they would keep the website updated and give a clue if they are ever going to open again. The main company website hasn't been done since early 2020. Chillicothe cares less.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

Very poor customer service

January 04, 2020

Just dropped 50 dollars on movie and snacks, after heading out my six year old dropped his empty kids tray in the trash not realizing it had games and activities on it. When his cousin told him about it the box was already buried in the trash. We went up front to ask for an empty cardboard tray to replace the one accidentally thrown out and the manager said that they could not do that and refused. I'm sure that the 29 cents they saved will make up for the $100 a month we used to spend there. Hope you improve your Customer service before you go completely out of business.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

loved it

August 15, 2019

everything was great

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

best popcorn

August 15, 2019

loved it

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Why?

April 28, 2019

Low volume and the entire theater is well over due for a face lift. I live local but been a few years since I've seen a movie there. Worth the travel to get a much better theater experience out of town.

  • General Experience User rating: 1
  • Concession User rating: 5
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Worst theater ever

April 27, 2019

Keep getting sucked back in to this place because it’s the closest theater around. I have vowed to myself and my family that we will never step foot in this place again. I’m tired of them ruining movies for me. 0/10

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Popcorn was stale

March 04, 2019

The movie was good. The popcorn was stale, before the guy made my drink he stuck his fingers inside my cup. I couldn't eat the popcorn and couldn't drink my pop. Wasted my money on that. And the theater was not clean. It smelled dirty. I will not go back there anymore.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Awful experience

December 26, 2018

Every time we venture to this theater there is something wrong. This time the side speakers did not work. Imagine watching actors singing without background music. It’s unpleasant! Last time the heat didn’t work. A few years before we stopped coming because the screen was blurry, followed by a trip where the sound was so low it was hard to hear. This will definitely be our last try.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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