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CMX Daytona 12 reviews

User rating: 3.76 Rate Theater

1850 Legends Lane, Daytona Beach, FL 32114

386-944-3922 | View Map


3.76 / 5

User rating: 3.76

 



  • General Experience User rating: 3.5
  • Concession User rating: 3.71428571428571
  • Cleanliness User rating: 3.57142857142857
  • Theatre Presentation User rating: 4.42857142857143
  • Customer Service User rating: 3.57142857142857

 

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Theater Reviews

Showing 1 to 8 of 8

MANAGEMENT DISRESPECTFUL / UNPROFESSIONAL AND RUDE!!!

December 13, 2022

LONG STORY SHORT, EMBARRASSED ME OVER TICKETS AND NACHOS. MY BROTHER SET UP A FREE.MOVIE, POPCORN, DRINK AND SOME NACHOS. DO I COULD ENJOY A DAY OUT AND RELAX. GET THERE AND IT WAS NOT HONORED. BRET, WAS AN ASSHOLE AND I WAS EMBARRASSED.HELL THEY TREATED ME LIKE I COULDN'T PAY FOR THE SHIT!!! THEN ANOTHER MANAGER SAID " YOU HAVE THE WRONG SIZE POPCORN, HELL THIS IS WHAT I WAS GIVEN WHEN I SHOWED MY FREE POPCORN TICKET. I REMAINED CALM BECAUSE I WAS ABOUT TO TELL THEM BOTH TO KISS MY ASS!! DID NOT NEED MY BLOOD PRESSURE GOING UP..JUST GOT OUT THE HOSPITAL FOR THAT. BRET IS AN ASSHOLE!!! MANAGEMENT NEEDS CUSTOMER SERVICE TRAINING!!! BEING A RETIRED BUSINESS OWER I WOULD NEVER TREAT ANYONE LIKE THAT.. GIVE BRET A NEGATIVE 10;,FOR HIS ASSHOLE ATTITUDE AND UNPROFESSIONAL CONDUCT. YOU NEVER EVER TREAT A CUSTOMER LIKE THAT. BRET YOU SUCK!!!!! NOT A GOOD LOOK FOR YOUR COMPANY CUSTOMER SERVICE VERY BAD👎👎👎👎👎👎👎

  • General Experience User rating: 3
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1

Some Improvement Called For

March 26, 2022

THe screen in all theaters and sound is more than adequate. Concession food could be improved to bring back more choices. My complain is coming to the movies after 6 p.m. 3 times now my husband and I come to movies later in the day and the people around us are rude, talkative and flash their cell phones non-stop. I finally got a manager last night and she did put an end to couple on cell phone. I wish concession would bring back wings and other things, In general, this is a good theater but at night time, management needs to do a check that people are not on cell phones. Cell phones should not be allowed in theater as some people do not obey rules. Earlier in the day people are more respectful of others HOWEVER, nighttime movie goers seem to be more rude and it ruins the experience for other paying customers

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Who goes to a movie and CANNOT get buttered popcorn???

January 05, 2022

AFTER purchasing tickets, and AFTER purchasing the jumbo popcorn and soda packages, we we're told, sorry, we're out of the hot butter and extra salt. It would have been much appreciated if we would have known this BEFORE we spent the money!

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Not a good experience.

June 23, 2021

I purchased a groupon for two tickets to this theater for $12.00. The management would not honor the purchase price of $12.00 that i already paid. They offered me one ticket worth $9.00. This outfit does not honor what it advertises. I will not go back there again

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

Impressive

May 19, 2021

Time to stop having us wear masks to come in and time to get concession food back up to where it use to be. More choices. I think it is time to move forwards.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Greatest Customer Service

April 24, 2021

I love this Theater. It's always clean, the staff knows my husband me and welcomes us every time we come. The concession is great and offers a great variety of food and beverages. I'm grateful they are open and we can come and enjoy ourselves.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great experience until...

July 14, 2018

Enjoyed this theatre many times until today. What happened? Staff shortage? Manger trying but can’t do five things at same time. Dirty floors, counters and garbage bins overflowing. Long wait to get goodies and longer wait to pay! Please go back to how you ran this business before.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Bet seats in town. Pure luxury!

March 01, 2017

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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