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User rating: 1.26 Rate Theater

8700 NE Vancouver Mall Dr., Vancouver, WA 98662

360-448-4100 | View Map


1.26 / 5

User rating: 1.26

 



  • General Experience User rating: 1.8
  • Concession User rating: 1
  • Cleanliness User rating: 1.25
  • Theatre Presentation User rating: 1.25
  • Customer Service User rating: 1

 

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Theater Reviews

Showing 1 to 4 of 4

Nightmare Experiences

February 24, 2019

CROOKS. On two separate occasions forgot my order completely during a movie in the parlor. First time I got a refund of just my food order after waiting a half hour and speaking to three different people. The second time they basically told me I was lying (the server spilled my drinks everywhere, and instead of admitting they did that voided my drinks at the bar). I told the manager this after the movie was over and I just wanted a simple refund of my order and she wouldn't do it, only partial (this includes a mandatory tip they auto charge for terrible service). Said the server was gone now and she couldn't prove that I was telling the truth. What!? Save yourself the headache and DO NOT COME HERE.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Do not go to this theater

July 14, 2019

AMC ruined what Cinetopia was doing right. But they still want to charge the same prices. They don’t even have the restaurant or bar anymore. NO GOOD FOOD, NO ALCOHOL. Everything is filthy now. No staff around. The only good change is that nobody goes there anymore. I was ecstatic that I got great seats for Spider-Man on a Saturday. Then when I got there there wasn’t anybody in line, so I could get my ticket printed fast. And when I sat down, no one was sitting next to me either. Then I realized why: no service, no food, no alcohol. It was over $15 for a nasty old small popcorn and small drink. I won’t be back.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Don't Answer phones anymore, filthy, no food

September 21, 2019

After AMC took over this place is horrible. They dont answer the phone anymore, less food, less customer service, disgusting, not as clean anymore either. F this place... Not going anymore

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

The living room smells like BO and puke

March 30, 2023

How disappointing! As soon as I walked in the stench was so disgusting. I decided to stay any way, bad decision. The smell permeated my coat and hair. I had to wash my coat as soon as I got home and change clothes and shower. Why don't they spay the furniture down with lysol and clean the visibly dirty tables . I remember before covid when this was a nice clean place to see a movie..This theater has gone down hill. New management is a must. I will not return.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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