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User rating: 3.48 Rate Theater

2300 Green Oaks Rd, Fort Worth, TX 76116

817-566-0025 | View Map


3.48 / 5

User rating: 3.48

 



  • General Experience User rating: 3.4
  • Concession User rating: 3
  • Cleanliness User rating: 3.8
  • Theatre Presentation User rating: 3.6
  • Customer Service User rating: 3.6

 

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Theater Reviews

Showing 1 to 5 of 5

They will you kick you out if your child has autism

November 24, 2024

We try to live a normal life with a child with autism, so he thinks he is normal. However, after being thrown out of the theater for the second time and it has hit home that he is not normal. He is very quiet inside the movie theater; however, he has a tablet on mute and low light to keep his mind always moving. We sit in the front with the tablet facing away from the audience to not disturb the audience. However, the Manager, Ms Cox, threw us out with hatred and disgust without a refund. Sure there was a tablet but it was facing away the audience and had the popcorn box over it to not allow light up. But, we were still thrown out. Maybe, it is because my wife is brown. We do not see much people of color there.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Great seats and customer service is spectacular!

April 28, 2018

The seats were so comfortable and made for a cozy experience, much like if I was in my own recliner at home. I am usually one who freezes in theaters, but I did not need my jacket in this one. The temperature was perfect, sound quality was great, and the wine was delicious! I lost some items that night and the next day left a detailed voicemail about what theater and seat I was in, never thinking I would hear back. Robin called me and let me know my items were found and would ship them to me since I live over two hours away. Top notch in my opinion!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Nice theater

March 22, 2017

This place has changed quite a bit since the last time I saw a movie here. Very nice theaters, XD experience, free refill on large popcorn on same day, half price 3D on Tuesday, will be coming here more often

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Go elsewhere.

February 15, 2017

Seats are comfortable but the assigned/reserved seating idea sucks. Definitely not our favorite theatre. Kind of pricey too. Popcorn not so great either, too salty.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Worst popcorn in town!

October 20, 2016

Love the theatre! Customer service is great. China mark App needs upgrading to be. Ore user friendly. Seriously, the popcorn is so bad that it subtracts from all the rest.

  • General Experience User rating: 4
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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