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User rating: 3.43 Rate Theater

5159 Hinkleville Rd., Paducah, KY 42001

270-444-9588 | View Map


3.43 / 5

User rating: 3.43

 



  • General Experience User rating: 3.16666666666667
  • Concession User rating: 3.4
  • Cleanliness User rating: 3.4
  • Theatre Presentation User rating: 3.6
  • Customer Service User rating: 3.6

 

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Theater Reviews

Showing 1 to 5 of 5

Supervisor's and security.

August 31, 2024

I want to say a big thank you to Bryce and Scott and a great security officer for helping me with a couple of very rude young people. I suffer from PTSD severely and these gentlemen stopped. What could have been a really bad evening into a great experience. To whoever manages the cinema. Please give notice to your employees. They went above and beyond. Their jobs.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Disrepair

July 28, 2024

Sinks in women’s bathroom don’t turn off, men’s bathroom line out the door because half the urinals out of order. Seat in theater cracked. Little maintenance could go a long way

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

I had a very pleasant experience when I was there

October 12, 2023

I wish movies weren’t so loud, but I assume that is necessary

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Yeah....the reserved seating thing sucks

January 22, 2020

I can understand doing it for a movie that is going to be sold out or near sold out ( like star wars the first 2 -3 weeks) besides that - it's a hassle and unnecessary ( it also makes it so you have to get there 30 - 45 minutes before your movies starts because of how slow the ticket line moves - so you don't miss the start of the movie ). I am thinking about not going anymore to the theater because of it !

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

New seating system sucks

September 23, 2019

I have been going to this theater for years and never had any complaints until today. Their new system of seating sucks. Knowing they had assigned seating I went online to purchase tickets and choose seating. Didn't like having to do that but accepted that was the way it is. I always choose a seat near the aisle because if I have to go to the bathroom I don't want to have to climb over a bunch of people. Didn't hurry and arrived right on time because I knew our seats were already chosen. Got there and went up to aisle L which was clearly marked then realized I couldn't see the number on the back of the chair but I knew we had the 2 seats next to the aisle which were occupied, so we went to the other side of aisle L and those seats were also occupied. Had to go outside and find a cinema worker who came in and evicted the people out of our seats. Very inconvenient.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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