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User rating: 4.05 Rate Theater

20915 Gulf Freeway, Webster, TX 77598

281-332-0951 | View Map


4.05 / 5

User rating: 4.05

 



  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4.25
  • Customer Service User rating: 4

 

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Theater Reviews

Showing 1 to 4 of 4

Whoever wrote the police and fire professionals one is brain dead

July 22, 2019

Hey, Great movie theater, definitely go here, though, whoever wrote the police and fire professionals stay away review perpetuates the ideology that plagues us fire and law officials when it comes to requesting discounts. If they don't give it out, move on, no one outside of yourself is the root cause of your being in that profession and thusly no one OWES you anything, the reason discounts as such exist is from the place of a courtesy, not that of mandate. Furthermore, you hold the only position you could even remotely wish hold where you make the money you do.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Comfortable chair

August 19, 2018

I love the chair that I can't find the similar from other 'grills' theaters; Also the volume is just about right.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Police and fire professionals stay away

October 29, 2017

Place does not recognize polce or fire professionals for a discount.when was the last time you seen the military show up and save a life your town? At 2 am in the morning it's you public safety professionals saving you NOT THE MILITARY

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Leigh Mihlbauer did awesome job in Customer Service.

February 14, 2017

Theater 13 was a little warm. Sound, Picture, Seats, everything else was great I want to thank your awesome employee, Leigh Mihlbauer, for being so helpful. It was my first time in this theater and I didn't know the walk distance to each theater. My wife and Granddaughter were getting food and I started to walk toward theater 13. I'm in poor health and have trouble breathing. I sat on a bench to catch my breath. Your alert employee, Leigh Mihlbauer saw I was having a problem and asked if I was alright. I said I needed a wheelchair. She told me there were no wheelchairs , she could get me an office chair with wheels and push me. I was so thankful for her kindness and help. She got the chair and pushed me to my theater. She was so friendly and helpful. She is a great asset to your company and will have a great future. A big Thank You to Leigh Mihlbauer and because of her service, I and my family will be back at Cinemark 18 #295 in Webster, Tx. Thank You to Holly Horton, General Manager, for having such a wonderful , well run, theater that has such well trained employees. Great Job.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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