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User rating: 3.17 Rate Theater

825 Middlefield Rd., Redwood City, CA 94063

650-701-1341 | View Map


3.17 / 5

User rating: 3.17

 



  • General Experience User rating: 3.16666666666667
  • Concession User rating: 3.5
  • Cleanliness User rating: 2.6
  • Theatre Presentation User rating: 3.4
  • Customer Service User rating: 3.2

 

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Theater Reviews

Showing 1 to 5 of 5

XD is a Ripoff

December 19, 2021

We paid $25/ticket for a sub-par experience. The seats don't recline, and the rows are too close to each other. A tall person in front of us cut off 25% of the screen

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 5

No control on mask wear and vaccine status

November 29, 2021

I was very uncomfortable and unsafe as some people in the theater were not wearing appropriately their mask (below the nose or even under the mouth) No one in the security has come once to check if people were following the rules. Why are you not checking the vaccine status?

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

5-star movie theatre experience in Downtown Redwood City!

August 10, 2021

Whether you're on a date or treating your family to a good old-fashioned matinee movie with popcorn and cold Junior Mints, this theatre is your local best bet. Sure they don't bring you overpriced brew to your luxury seat, but is that really necessary in this day and age? Support local restaurants, dine outside enjoying people watching, and afterward, sit back and relax with a cold Cola, peanut M&M's, and the latest blockbuster. We've earned it.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Love RWC theatres!

August 10, 2021

From the quality of the screens to the design of the theater (open floor plan with fun escalator), to the fantastic location in downtown RWC centered around restaurants and coffee shops, RWC is an A+ good time. Our family has enjoyed this theater as our go-to movie hub for years. Comfort level: A+! Keep supporting our local movie theater so it can stay open. :)

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Dirty Projection Screen, glass never cleaned!

December 28, 2018

Projection glass is very dirty in ALL of the auditoriums. Movie experience is ruined. The digital projector sits behind a dirty glass window inside the projection room. That window has not been cleaned for years...perhaps never. When watching the movie, the screen is blurry and shows large blotches of dark shades that ruins the entire movie experience. Take a look next time. (For example, Auditorium #11, I was there last night 12/27/18. See my photo on Google and Yelp and zoom in on the glass.) I've complained to the staff requesting to clean up numerous times for years, but they have not done anything about it. They don't care. Shame~!

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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