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User rating: 3.90 Rate Theater

1864 Edinburgh Lane, Chesapeake, VA 23322

757-523-7469 | View Map


3.90 / 5

User rating: 3.90

 



  • General Experience User rating: 3.5
  • Concession User rating: 3.66666666666667
  • Cleanliness User rating: 4.33333333333333
  • Theatre Presentation User rating: 4.66666666666667
  • Customer Service User rating: 3.33333333333333

 

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Theater Reviews

Showing 1 to 3 of 3

Great overall location, no issues to date since opening

February 19, 2020

The sound, picture quality, and movie theatre feel is great at this location. The in-theatre lighting is a little brighter than I like, but it doesn't take away from the experience. I've been going since they opened, and I haven't had a bad experience with food, service, or anything so far. I visit often. I don't like how the food prices have gone up quickly in the last couple of years, but the quality of the experience has been great so far.. I guess it balances out.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Very Bad Service

January 09, 2020

I went last night with my Husband who is a 100% Disabled Veteran and does not get out a lot. We both Ordered Food, I Ordered a Salad and told our waiter I wanted Chicken added. I get the Salad there was NO Chicken and very little else except Romaine that was wilted. I had to leave my Seat Twice, missing parts of the Movie, because the Waiter did not come when I pressed the Call Button, I told them I did not want the Salad, and tried to continue watching the Movie. I did ask for more Tea and after 15 Minutes, I did not get that, the Waiter walked by and my Husband asked about the Tea, the Waiter's response was " Didn't I bring that Tea?" After that I decided to sit there Hungry and Thirsty...…. The Experience was the WORST I have ever Had, and in such a Nice Theater. SAD

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1

Most comfortable seating

September 02, 2018

Our favorite theater. Most comfortable seating, if only they would include more healthy and/or Keto friendly menu options. Most of their menu choices are just carby junk food.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4
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