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User rating: 1.93 Rate Theater

12657 Olive Blvd., Creve Coeur, MO 63141

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1.93 / 5

User rating: 1.93

Based on 12 votes and 12 reviews



  • General Experience User rating: 2
  • Concession User rating: 1.91666666666667
  • Cleanliness User rating: 1.75
  • Theatre Presentation User rating: 2.16666666666667
  • Customer Service User rating: 1.83333333333333

 

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Theater Reviews

Showing 1 to 12 of 12

We love it!

July 13, 2024

This is our local theater and the kids and I think its great. Not sure about having a play area in the theater since irresponsible parents let their kids run around in it during the movie but other than that we think its perfect.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Terrible

February 16, 2020

The entire experience was awful. Long lines, ticket kiosk didn’t work, only 1 person working at ticket counter. Just walked in, no one there to tear ticket. The kitchen was ‘out of order’ so no food available except normal concession food. Theatre was dirty, we won’t go back

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Will not be back

January 22, 2019

Movie quality was great! Customer service was non existent.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Terrible service

December 15, 2018

Sound was good picture was good seats are worn. Concession was awful. Waited over an hour for food and had to go get manager to find out where the order was and then it was cold.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Gross

November 08, 2018

I'm visiting from out of town and thought I would go enjoy a movie. I should have read the reviews first, they were spot on. Filthy!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Never will I go back!!!

October 13, 2018

My fiance and I were celebrating our engagement anniversary and thought dinner and a movie would be nice!! WRONG!!! the service was completely horrible!! One of the employees lied to the manager and said we refused to pay for the horrible food.. then the manager came over with an attitude.. smh... This place should be closed down

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Bad service

October 13, 2018

All the employees that work here are horrible and need to be fired!!!! The dishes were not clean!!! The seats were not clean!! Still had food in them from the previous people!!! YUCK!!!!!!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Worst move experience ever

June 27, 2018

Do not go

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Love this place and the food is great!

November 23, 2017

Terrific all around! Love this theatre and the food is great!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

From Best to Worst

July 07, 2017

This used to be my favorite theater, unfortunately after numerous 2nd chances, I will not return. Theater was filthy. 3d movie was projected in 2d for a good chunk, and when it was finally "fixed" it took forever to load the movie in 3d, and find the spot it left off. To do this, the projectionist jumped around the film, showing us bits and pieces from the portion we hadn't seen yet. We were given vouchers instead of refunds, which is an insult considering how much more this experience costs than seeing a movie at a traditional theater. Multiple mistakes were made with our food order, including incorrect item charges. This used to be the only place I would want to see a movie, now it's the last.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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