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User rating: 3.00 Rate Theater

Barrio Santana - Carretera 662 KM, Arecibo, PR 00612

(787) 881-7869 | View Map


3.00 / 5

User rating: 3.00

 



  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

 

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Theater Reviews

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Don’t come

November 28, 2020

For those who think about supporting local businesses and going to Auto Cine Santana, let me tell you one thing before they take the trip, as my family did. The page tells you that you have to arrive at 5:30 pm to buy the lockers, my experience is that I bought it at 5:00 pm. However, they pretend that as soon as you buy the locker you stay in the lot. Even if when you bought them you went out to eat something, because the batch is at 7:30 pm, if you arrive at 7:00 and the gates have already closed they will not allow you to enter or give you your money back. As it happened to us. That after eating we were in the stopper from 6:00 so that they closed us and we could not enter. This was a very upsetting experience. Because those instructions are not indicated on your page. And as much as I want to support local business, they must take certain steps to remedy this problem. Since personally, nothing that they had on the menu as "strong food" I can eat. So basically if you don't eat your food to wait until 7pm you stay out. I don't think I will return. It was wasted gasoline and money wasted at lockers. In conclusion: Drive-in has to be more specific in the instructions on their page Bring your own food to wait 2 hours for the movie plus the 2 hours for the movie. Supporting local businesses is cool but you have to organize and take your customers into consideration.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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