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User rating: 3.05 Rate Theater

779 Portland Rd., Saco, ME 04072

207-910-6400 | View Map


3.05 / 5

User rating: 3.05

 



  • General Experience User rating: 3.25
  • Concession User rating: 3
  • Cleanliness User rating: 3.33333333333333
  • Theatre Presentation User rating: 3.33333333333333
  • Customer Service User rating: 2.33333333333333

 

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Theater Reviews

Showing 1 to 3 of 3

We LOVE this theater!

June 15, 2020

They have comfy seats that adjust all the way so you can lay down and watch the movie. The customer service is always friendly. The theater is clean and we absolutely love going to the movies here.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Terrible experience

September 12, 2019

Absolutely awful experience. Didn’t play the movie we went to see. Lied multiple times about why they couldn’t play the movie. Will NEVER go here again. Go to Smittys way better experience.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

No one to help at kiosks!

July 20, 2019

I hate the fact that you have to reserve and purchase your reserved seat on line. I did not know this, got to theater, had to use kiosk for first time. Very confusing. And had no choice— had to buy the last two available seats. Would not give a military discount ! And it did not accept my movie frequent guest card either!! You need to have someone at the kiosks to help customers out... especially the ones over 50. We still come to movies - but may not after this bad experience! I guess we could have got in the concession stand line to purchase tickets. However both sides of the concession had lines with at least 20 people in them. Tickets would have been sold out by the time we got to front of line! Not a good experience!

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1
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