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User rating: 2.35 Rate Theater

17145 Tomball Parkway, Houston, TX 77064

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2.35 / 5

User rating: 2.35

 



  • General Experience User rating: 2.75
  • Concession User rating: 1.66666666666667
  • Cleanliness User rating: 2.33333333333333
  • Theatre Presentation User rating: 2.66666666666667
  • Customer Service User rating: 2.33333333333333

 

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Theater Reviews

Showing 1 to 3 of 3

SOUND LEVEL ISSUES

February 13, 2025

We have recently attended the showings of three 2025 Oscar nominated films for best picture. They are, A Complete Unknown, Nickel Boys and The Brutalist. In all three the sound quality was so poor it was impossible to enjoy the movie. Others attending the showings had the same complaint. In the future we will rely on home streaming services instead of AMC Willowbrook 24 to watch movies.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Dirty, recliners didn't work for two of us

December 21, 2018

Tickets for a 1:00 matinee were still expensive, 2 recliners on the back row didn't work, lots of trash behind our seats where staff had obviously dumped it because we were on the very back row.

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Need to work on customer service

February 24, 2018

My family and I visited on Feb.23 2018@ the 11am showing. I wasn't satisfied with the ridiculous high prices and then we were met with some female with a bad attitude that was working behind the food/drink counter. Other than that, I would have given a 5 star rating.

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1
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