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User rating: 3.63 Rate Theater

9415 Civic Center Blvd., West Chester, OH 45069

(513) 463-2324 | View Map


3.63 / 5

User rating: 3.63

 



  • General Experience User rating: 4
  • Concession User rating: 4.5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 2.33333333333333
  • Customer Service User rating: 2.33333333333333

 

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Theater Reviews

Showing 1 to 3 of 3

Great

May 11, 2018

Love the seating!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

Great

May 11, 2018

The best

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 2

Can't see the screen from the back row

January 28, 2018

We bought tickets online and selected seats in the back row. I am 5'5" and could not see the full screen even without reclining the seat. When I reclined it I saw even less. My husband is 6'3". He could see the full screen when sitting completely upright but even he missed part when he reclined the seat. The problem is that the wall between rows is too high (or the seat base too low). I went to customer service and asked if we could switch seats. There were not seats available to switch. The woman laughed it off and told me that she made the same mistake once (choosing the back row - who knew it was a mistake) when she brought her kids and none of them could see the entire screen. This problem seems well-known to the staff but once you pick seats you are stuck!

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2
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