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User rating: 2.37 Rate Theater

75 Challenger Road, Ridgefield Park, NJ 07660

201-440-2242 | View Map


2.37 / 5

User rating: 2.37

 



  • General Experience User rating: 2.71428571428571
  • Concession User rating: 2.2
  • Cleanliness User rating: 2.16666666666667
  • Theatre Presentation User rating: 2.6
  • Customer Service User rating: 2.16666666666667

 

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Theater Reviews

Showing 1 to 6 of 6

Guess I'm old fashioned

November 10, 2022

I like this place, as they have a LOT of selection, PLUS they get short-run speciality films that aren't advertised much, but Often are Quite Interesting, sometimes Great! I like offbeat, india stuff- and while this is no 'underground', college-town type of show where you'd find Midnite Cult films or Horror or Noir-Fests, I STILL like it anyway. What I DON'T like? The HIGH MOVIE PRICES, even for us seniors (saves me maybe a Buck), the long wait to get IN (I don't need to PICK my SEAT, just PAY and Grab One). The seats ARE quite nice though, but I'm Still not paying $10. for some so-so popcorn that's not even fresh-popped, I don't think. So just STREAMLINE it, forget all of the APPS and 'REWARDS', just Lower the $$$ and More people might COME to the Movies AGAIN!! And have more specials on the Snacks and what-not. Or every 10th movie is FREE!! Yeah! And a Cult Fave, MIDNITE MOVIE or Mini-Fest might be Nice, every so often! MIX IT UP a Bit!!

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Best theater in the area

March 29, 2019

Don't pay attention to the other reviews,I've lived in this area for 15 years and it's the best theater around.Get the tickets online and you're set.Enjoy,you won't regret it.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Unimpressed

January 26, 2018

The main problem with this theater seems to be management. The employees are not friendly and the overall cleanliness of the place is POOR; especially the bathrooms.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

Bad Experience Overall

August 18, 2017

Ticketing is bad and very time consuming as people are selecting seats which I do not see at all. The theater is not clean and there was popcorn on the escalators. The seats are new but they are too high so part of the screen is blocked. The film had issues and since no employees ever stop in or seem to be around at least when we were there passes were given to use at other AMC's We will not return here. The last time we were here the line for the concession was long and poorly run.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Will never return

March 24, 2017

While the recliner seats in this theater are absolutely comfortable, I would never return to this theater. This is the closest AMC to my home and I have tried going here many times. This last time took the cake. Theater is dirty with popcorn and sticky floors throughout. The customer service is poor. I recently had an experience where a patron got loud in the theater (cursing my family member out) for something as simple as the glare from the cell phone. All that she had to do was to ask if the glare could be turned down on the phone because it was bothering her instead of starting her commentary with "turn that f-----ing phone off". I am a peaceable person and therefore had my family leave the theater after this belligerent woman continued to rant and rave without good cause. Of course, an individual's ignorance can not be blamed on the theater. However, what I do hold the theater accountable for is not excusing this woman from the theater after I reported the incident. The fact that she was not addressed lets me know that this behavior is tolerable in the management's eyes and therefore not a place that I choose to revisit. Very disappointed!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

Concession workers are horrible.

November 28, 2016

They don't smile. You ask a question and they walk away. You ask a second time then they answer. You say thank you and th

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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