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User rating: 2.72 Rate Theater

2590 Southlake Mall Drive, Merrillville, IN 46410

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2.72 / 5

User rating: 2.72

 



  • General Experience User rating: 2.75
  • Concession User rating: 2.5
  • Cleanliness User rating: 2.33333333333333
  • Theatre Presentation User rating: 2.66666666666667
  • Customer Service User rating: 3.33333333333333

 

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Theater Reviews

Showing 1 to 3 of 3

Time of show was wrong

December 27, 2025

Went to this location after checking the time, supposed to start at 5:30, at 5pm wen arrived, we were told upon getting there and purchasing tickets that the show starts at 7, upon entering the movie,they then said it was starting at 7:50, 3hours to Wait for a 2 hour movie to start is to long and to much time. Tom, the manager did nothing about it. The team that he runs there can do better and himself as well. People really need to consider other peoples time, the corporate office will be notified of this. This is a very sensitive matter that did lead to a medical emergency.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

A great afternoon at the movies

December 18, 2022

Employees were super polite Sound quality & picture were good Not crowded Popcorn excellent

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5

Disgusting Theatre

March 01, 2020

I just read an article that says that your sales have gone down and I'm not surprised. The last time my family and I went to one of your theatres it was disgusting. It is located in Hobart, Indiana. The floor was sticky. The chairs were stained badly. I don't blame the employees. It looks as if this theatre should have been remodeled. It has been around for quite some time. I know this area is considered an urban area but urban doesn't equal or translate into people who want to pay to see a movie in a disgusting theatre.

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4
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