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User rating: 2.50 Rate Theater

4883 Montgomery Highway, Dothan, AL 36303

334-836-0814 | View Map


2.50 / 5

User rating: 2.50

 



  • General Experience User rating: 2.5
  • Concession User rating: 2.25
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1.75

 

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Theater Reviews

Showing 1 to 3 of 3

Premier Customers/General Customers

January 30, 2018

Unless you are a Premier Customer, you wait in line forever just to purchase your ticket. All ticket counters took Premier over general which resulted in a long wait and a long line. Demeaning to those that don't want to pay an extra $15.00. Should be first come, first served

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Waited 40 minutes in line

November 10, 2024

We arrived 20 minutes early and waited in line 40 minutes. The movie had been playing 10 minutes by the time we were seated. There were two lines, one for their premier customers and one line for the rest of us. The lines were long and slow. There were only 3 employees working concessions. Everyone had to get their tickets at the concession counter even if you were there only for movie tickets. Also, there were no carbonated beverages, only lemonade and tea. I paid $72.00 for sorry service. I will not be going back to this theater. If you decide to go to this theater, arrive at least 45 minutes early to allow for their lack of organization.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Awful

July 22, 2022

Terrible service and awful experience

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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