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User rating: 3.53 Rate Theater

4549 Mills Circle, Ontario, CA 91764

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3.53 / 5

User rating: 3.53

 



  • General Experience User rating: 3.4
  • Concession User rating: 2.75
  • Cleanliness User rating: 4.25
  • Theatre Presentation User rating: 4.25
  • Customer Service User rating: 3

 

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Theater Reviews

Showing 1 to 2 of 2

Bad Experience

February 27, 2017

Just today my husband took me and my dad for a Sunday dinningtreater. We told to ticket booth is him we want to purchase ticket 2 senior and one adult. Then guy who is on ticket window give us only 1 ticket for senior and 1 ticket for adults then he assign us a seat number then he give us the two tickets so my husband said we want 3 ticket 2 senior 1 adults so we payed for another ticket but he forgot to assign seat & I forgot to look at too. Then when we got in to the door the guy asked our ticket so give it to him and he said your dinning threater on that way go to right side and he rip up our ticket and says you don't need this you have assign seat so we just go coz yes I know our seat number and then we seat and enjoying the nice reclining chair but two woman came and says the chair were my dad seat number is hers so my dad trying to explain but the waiter guy says this her chair and the guy keep asking our ticket and we told him the guy on the door he got it and rip off and put on the box & says you don't need this so we don't have ticket to prove we purchased the ticket. The waiter go out and then back with the two guys who wearing red shirt one asked again where's your ticket my dad explained again but the guy said To my dad to go out to the threater and been asked outside if he purchased ticket. I felt that's not even right to asked coz we can't get inside if you don't purchased a ticket. Being a daughter watching his dad being asking all the questions make me mad and very offended ..Hope that workers know what they are doing so that not next time & not happen to anyone. The treater is nice for sure but the service I'm not happy with it .

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

At these outrageous prices, I have to get my own refreshments??!!

August 07, 2018

Stand in a long line forever while people are picking their seats out!! I will never come back!!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1
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