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User rating: 2.25 Rate Theater

9540 Mall Rd., Morgantown, WV 26501

304-983-6870 | View Map


2.25 / 5

User rating: 2.25

 



  • General Experience User rating: 2.25
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

 

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Theater Reviews

Showing 1 to 4 of 4

Love the reclining, heated seats!

October 17, 2023

Everything was great!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

worst workers ever

July 07, 2023

I bought tickets online for 2 people me and my husband. my bank statement said I bought 4 tickets because it was 40 dollars it double charged me. then I went in got my tickets went into the movies sat down started watching the movie I gotta say the quality and sound of the screen are fairly good but the theater was dis-gus-ting. popcorn everywhere and questionable substances on the chairs. I do like that they recline and heat up but come on clean the damn theater!!!! my husband and I were looking for the in-the-theater restrooms instead of going out. our luck we left the tickets in the theater. we were looking for the restrooms when all of a sudden a nasty greasy ponytailed guy comes up and asks us if we had tickets we said yes sir we do they are in the movies he said well why are u guys pacing to and from movie theaters. which we were not. we were looking for the bathroom. he proceeds to say we snuck in. We were like uhm we're 23 and 24 why would we be sneaking in. he started cussing us out and being really nasty. he wouldn't tell us his name but beware. He's abt 6 foot and has a long black slicked greasy ponytail and does not smell very pleasant.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Beware the greasy ponytail guy

July 15, 2023

Yeah this guy was about 6ft ponytail dident seem to worried about personal hygiene. But worst of all this guy just kinda looks for random ppl leaving the movies for consseions or bathroom to yell at them. We evan had tickets this was almost not enough for this guy. Like really dude need to stay in his mom basement playing Warcraft Becuase he a gonna cuase you all return customers.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Filthiest theater I have ever been to

January 13, 2024

Went for the reclining seats but will likely never go back as the theater was so disgusting. Popcorn and dirt all over the floor, peoples garbage left and clearly never picked up and the bathroom was just gross. My shoes stuck to the floor.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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