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User rating: 2.83 Rate Theater

10250 Santa Monica Boulevard, Los Angeles, CA 90067

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2.83 / 5

User rating: 2.83

 



  • General Experience User rating: 2.66666666666667
  • Concession User rating: 2.5
  • Cleanliness User rating: 3.5
  • Theatre Presentation User rating: 3.5
  • Customer Service User rating: 2

 

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Theater Reviews

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Severely understaffed

January 06, 2025

Granted, some of these issues have to do with the theater being at a mall. Yesterday, Sunday, I bought a ticket online. I allowed ample time for parking, but the parking lot was Extremely crowded. After about 15 minutes of being stuck behind cars waiting for other cars to pull out, I parked at a place that was not quite legal parking space. I got to the theater when the movie was about to start, and found myself in a line with about 30 or 40 other people waiting to get in, with one employee checking the tickets for 15 theaters and arguing with some patrons, holding up the line further. When I finally got into the movie theater, it was hard to find my seat in the dark It turned out that somebody else was sitting in my seat, But there are no employees around to help. I saw a 3 1/2 hour movie and after getting my parking ticket validated had to pay eight dollars for parking! If I can help it, I would never go to this theater again.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1
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